Dispatch board
Every job and every tech for the week sits on one screen, colour-coded by tech. Move a job to another day or another tech, and print a day sheet when paper is easier.
ArborAI Field Ops
Run your shop from the first call to the paid invoice.
Field Ops handles scheduling, work orders, your techs' phones and invoices that land in QuickBooks Desktop. We set it up around your forms and your price book, and you go live in about four weeks.
$399 CAD a month for the whole shop. No onboarding fee.
Runs live at an HVAC and electrical contractor in the GTA.
- No per-seat fee
- QuickBooks Desktop sync
How a job moves
One record follows the job from the phone call to the invoice.
The office books the job once, the tech closes it on site, and the office checks the price before QuickBooks sees it. Nobody retypes anything along the way.
01
Call comes in
Type part of the address, pick the site and describe the problem. The job number is ready before you hang up.
02
Dispatch
Give it a day, a window and a tech. The app warns you before you double-book anyone, and the job shows up on the tech's phone.
03
Tech on site
The tech clocks in, adds photos and parts, talks through the work and hands the phone over for a signature.
04
Invoice in QuickBooks
The office reviews hours and parts, then sends the invoice to QuickBooks Desktop with one click.
Watch one job go from booking to QuickBooks.
The clip runs 85 seconds with no sound. The office books and assigns a job, a tech records a note in Ukrainian and gets a signature, and then the office prices it.
The core
The same core runs every shop, and we fit the rest to yours.
Your techs talk in their own language, and the customer reads clean English.
A tech records what they did in whatever language comes easiest. The app keeps the recording and the transcript, then writes the work description that prints on the customer's copy. The office gets its own note and can play the recording back.
In the phone screen here, the tech spoke Ukrainian.
Tech phone page
Today's jobs, navigation, clock in and out, photos, parts and the customer's signature. It installs to the home screen, and techs never see a dollar figure.
Site history and equipment
Each site keeps its past visits, its photos and every unit with make, model, serial and filter size, and techs open all of it straight from the job.
Signed work order by email
When the tech finishes, the customer gets a PDF with your letterhead and their signature. Prices and internal notes stay off it.
Hours from real clock times
Payroll hours come from the techs' own clock-ins, with overtime split out and the Ontario holiday calendar built in.
Location on each clock-in
With the tech's consent, clock-in and clock-out record where the phone was. The office sees a flag when that spot is far from the site.
Office control
Nothing gets billed until the office says so.
Every finished job lands in pricing review. The office sees worked and billed hours, parts, parking and the tech's description, then marks it for an invoice, makes it no-charge or corrects a line.
The invoice goes to QuickBooks Desktop through the Web Connector. If the open company file is the wrong one, the app refuses to write to it.
The paperwork your customer keeps.
It carries your logo, the site, the units serviced, what was done and who signed. The email goes out the moment the tech taps Save signature.
Coming soon
Three more modules are in early release.
They join Field Ops at no extra cost when they ship. The screens below are design previews of the planned modules, so details can change before release.
Maintenance
Maintenance agreements, booked from a calendar or straight onto the dispatch board, with each week's filters and belts listed per tech.
Trucks
Every truck's service, renewals and receipts in one list of what needs doing, and the truck's basics on the tech's phone.
Refrigerant
Techs log refrigerant on the unit they worked on, and the office gets a report ready for an inspector.
Industry packs
Built in working shops, then packaged for yours.
HVAC
- Units per site with make, model, serial and filter size
- Quotes that go from a diagnostic visit to an approved return job
- Parts requests from the tech's phone to the office queue
Electrical
- Multi-day jobs with several techs, each on their own visit
- Big jobs run over many visits with a deposit, then closed once
Fire safety inspection
- Inspection certificates and reports in place of paper forms
- Quotes, invoices and credit memos
- Branded document emails with the visit copy
Compared with the big platforms
Your forms stay yours.
ServiceTitan and Housecall Pro ask your shop to work their way, and the bill grows with every user you add. Field Ops starts from a working core and bends to the paperwork you already use.
At 10 users on monthly billing, Jobber Grow lists $399 USD a month, and Housecall Pro MAX comes to $399 USD ($329 for 8 users plus 2 at $35). Field Ops is $399 CAD for the whole shop.
See Field Ops next to ServiceTitan, Housecall Pro, Jobber, FieldEdge and Service FusionNo per-seat fee
Add a tech or an office login and your bill stays the same.
Your forms and price book
We map your work order, rates and minimums during onboarding.
QuickBooks Desktop numbering
Invoices land in your own QuickBooks Desktop file and take its invoice numbers.
A full copy when you leave
Leave whenever you like, and we hand you your customers, sites, equipment and job history.
Pricing
One flat monthly price for the whole shop.
$399 CAD a month
It covers hosting, updates and support for every login in your shop. Onboarding costs nothing. We map your forms, price book and QuickBooks items, import your customers and sites, and train the office and the techs.
How onboarding runs
- Week 1We map your forms, rates and QuickBooks items.
- Weeks 2 and 3We configure the app and load your customers and sites.
- Week 4Your techs go live, and we walk each one through a real job.
Questions shops ask
See your own jobs in it.
Bring a work order you used last week. In twenty minutes we'll show you how it would run in Field Ops.
Book a 20-minute demoScreens show Larkfield Mechanical, a fictional demo shop. Its names, addresses and job photos are placeholders.