Case studies from work we built

We hide client names. You get the binder or spreadsheet that came before, the build or demo that followed, and the claims we still cannot back with a number. We have never invented a percentage or written a testimonial for anybody.

Fire-safety inspection and servicing contractor, office-to-technician dispatch

Dispatch, Quotes and Invoicing for a Fire-Safety Contractor: How a Phone Call Becomes a Paid Invoice

Dispatch ran through a group chat with no record of who took a job or when. Invoices and quotes came off Excel and Word templates, retyped by hand for every job, with numbering nobody had ever designed. Invoice numbers topped 5,500 in one year and restarted at 2000 the next, and quotes ran three separate numbering blocks at once. The office had no way to promise a customer an arrival window, and no way to see whether an emailed invoice had actually landed.

Read the work and the limits

Fire-safety inspection and servicing contractor, 3-4 person office

Field Service ERP for a Fire-Safety Inspection Contractor: Paper Books to a 42,000-File Digital Archive

Years of finished work orders, invoices and quotes sat scattered across filing cabinets, a shared drive of scanned photos, and two Excel workbooks. Nobody could open one client's file and see the whole history in one place. The receivables sheet alone ran north of $1.7 million across roughly 490 rows, with duplicate and hidden rows in it that the client's own staff had stopped trusting.

Read the work and the limits

Built for an arborist and landscaping firm

An arborist and landscaping firm

Landscaping Tender Pipeline for Provincial and Municipal Bids

How an arborist and landscaping firm turns a provincial or municipal tender into a priced, cited quote draft that a person certifies before it goes out.

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Built for an arborist and landscaping firm

An arborist and landscaping firm

Report Writing Corpus Built for an Arborist and Landscaping Firm

How an arborist and landscaping firm turned past arborist reports into a writing corpus, then turned their conclusions into guidelines for new drafts.

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Demo build, pre-launch

HVAC contractor, southern Ontario (3-4 technicians, one dispatch office)

Scheduling, Field Work Orders, and QuickBooks Desktop for an HVAC Contractor

Work orders priced by hand on paper, a schedule with nothing in it to catch a double booking, on-call hours typed onto a timesheet every week by the office, and a bookkeeper retyping every invoice into QuickBooks Desktop off that paper trail. The crew had also killed one GPS rollout already.

Read the work and the limits

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